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{Train the Trainer}: I recommend this course for anyone who seeks to be a great teacher and add value to the classroom. So many times courses are so boring and you forget what you learned right away.This course teaches you how to avoid that and be confident that your students will gain knowledge with practical application in their careers.

Jessica Henderson
Keller Williams Realty
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{Instructor Development Workshop}  I truly appreciate your time, knowledge, and your willingness to teach me effective ways to present. I know this will benefit me and my business for years to come. You have an incredible gift and skill and I feel fortunate to have been present and to participate in your workshop. Thank you!  Ashely Duran, Account Manager, Chicago Title Co

Ashley Duran
Account Mgr., Chicago Title Co.
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The Train the Trainer course by Carla Cross was a perfect fit for me and I learned a lot of great techniques to train brokers and not just give lectures.

Eric Schull
John L. Scott
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{Train the Trainer}: Carla’s class helped me to hone my skills as a teacher and to help my students walk away with action plans and more confidence in the skills needed to succeed.

Jessica Side,
EvoReal, Spokane, Wa.
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{Train the Trainer}: I learned way more than I thought I would from taking this class.I had given training in the military with no real guidance and I took what I learned from that to give classes prior to taking this training. It was night and day. The alternatives to lecturing literally opened my eyes to new techniques. I had done some of this in the past, but just labelling it and integrating it to the whole picture was insightful.

Mathew Lang
Pacific Home Loans
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Thank you for a wonderful class on writing a course. {Write a Course with Substance, Sizzle, and Sell}. This practice and hands on class has given me the confidence and tools I need to move forward with my course curriculum. I feel I have been given a business race car and I can move forward towards my dream of training agents across the country.

Mary Lee
Luxury Home Specialist, Keller Williams Realty Bellevue,former head of training for Windermere Real Estate, Spokane, Wa.
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I learned how to take my training to the next level. Fabulous class! Makes me want to teach and also learn more.

Jerrie Lottes
Keller Williams Realty Federal Way Federal Way, WA.
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This Instructor Development Workshop is one of the most valuable classes I have ever taken.

Susan Edwards
Re/Max Realty South Maple Valley, Wa.
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By far, the best training I have ever attended. Absolutely outstanding!

Brent A. VanManen
Greenstreet Mortgage Tacoma, Wa.
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Carla’s class was so well organized, informative and fun that I would like to take all of her classes…she is the best instructor I have taken a class from!

Gail Anderson
Keller Williams Realty, Kent, Wa.
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Carla, it’s always a pleasure teaching with you. Your organization, creativity, and sense of humor is a gift. And, I learn a lot!

Tom Martin
senior CRB instructor, winner, National Realtor Educator Award
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I really enjoyed the organization of the information and the templates for creating workshops on my own. I learned a great deal about different learning styles and ways to enhance retention. I think the resources will be invaluable when preparing to write and submit a course for approval

Albie Moshcatel
Owner/Manager, John L. Scott, Renton, Wa.
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Hello Carla! First, I learned a bunch from your course! I really appreciated your dedication and thoroughness in putting it together. As I said in my testimonial, I have been effectively persuading groups from stage for a long time and I came away from this class with strategies I am really excited to implement as I only want to be better with each and every presentation… you’ve convinced an old dog that some new tricks are in order!

Tom Griffith
CEO, Making Better Happen
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I want to thank you for the excellent seminar {Train the Trainer}. I have been a trainer for a large portion of my business career and it is somewhat disconcerting when I find out that I could have been more effective if I had known the principles and guidelines presented in this home based seminar. The seminar provided information that I will refer to throughout the balance of my career. I enjoyed, not only the information, but also the well thought out process as well.

Steve Dick
National City Mortgage
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Carla’s class was much more than I expected. It was so helpful. Actually being able to make presentations as a group and as an individual receive feedback the second day. The first day lays the groundwork and context for the 2ndday. I learned way to much to write. I had many ahas.

Meredith Hansen
OP, Keller Williams Greater Seattle
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Great job! Enjoyable and challenging. The best thing I got from the workshop is what is needed for a good training workshop.

Carolyn Mackay
Real Estate 2000 Corp.
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You made the presentation really easy. I was quite apprehensive beforehand, but felt really comfortable during the presentation.

Carolyn Thiesen
Exit Realty, OlympiaWashington
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You make setting up a workshop seem manageable. Your step by step and hands on approach is outstanding. It was great!

Heather Macy
Owner, Olympia Real Estate, Olympia, Washington
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I learned how to take my training to the next level. Fabulous class! Makes me want to teach and also learn more.

Jerrie Lottes
Keller Williams Realty Federal Way Federal Way, WA.
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This Instructor Development Workshop is one of the most valuable classes I have ever taken.

Susan Edwards
Re/Max Realty South Maple Valley, Wa.
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By far, the best training I have ever attended. Absolutely outstanding!

Brent A. VanManen
Greenstreet Mortgage Tacoma, Wa.
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Carla’s class was so well organized, informative and fun that I would like to take all of her classes…she is the best instructor I have taken a class from!

Gail Anderson
Keller Williams Realty, Kent, Wa.
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This was a great learning experience and I look forward to attending more classes of yours. I learned how to teach agents and lenders in a fun, high knowledge setting that they walk away and recommend the class to others.

Kelly Molitor
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Your class helped me be more interactive, get refreshed, enthusiastic for the profession.

Sherry Berry-MacGregor
Re/Max Metro Realty
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Your teaching skills allow people to be the best they can be and want to be better.

Suzanne Magnusson
Connect Realty
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What a treat to be trained by one of the best trainers in the country!

Randi Strong-Soderstrom,
John L. Scott
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I’m leaving this class feeling that I can go ahead with my teaching plans and be effective and positive.

Cindy Ruyter
John L. Scott-Graham
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Your course “How to Write a Course with Substance, Sizzle and ‘Sell’” is fantastic, and exactly what I needed and more, for setting up courses for the 4 subjects areas we teach. In addition to teaching how to more effectively organize the course, in a new and ingenious way, you show how to build on that organization by providing tools that have helped me structure our content toward what learners want and need. The results are course materials that communicate the elements of the course in a way that people can understand in terms of wants and needs. That’s fantastic. The resulting language, structure and wording developed through using the course materials will be able to go right into my promotions because it’s all geared toward the learners needs and wants. Carla Cross, you are brilliant and I’m sure it’s because you teach what you know to be most effective, that you have discovered on your own road to success.” Warm Regards,

Michael Lancey
MBA | EA | CHAE | Tax Credit Advisor Mckenzie Chase Management, Inc. Seattle, WA 98113 P: 206.547.8277
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This is an excellent class in that I will actually able to implement what I have learned immediately when I return to my office.

Debra Adams
Windermere Central Basin, WA.
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I had taken this class from someone else, and I learned much more this time!

Greg Hinkle
HomeStreet Bank Olympia, WA
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Great class! Great instructor!

Dave McFarland
Re/Max NW
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Great class! Carla’s focus and commitment for us to succeed were very evident. I got some fabulous ideas from you—thank you! It was power packed and I loved it!

Jacque Hudlow
Home Street Bank, Olympia, WA.
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This course taught me to be a more confident and skilled instructor, allowing my students to get a higher degree of skill and learning out of my classes.

Cheryl Hubler
Re/Max Equity Group
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“Personality, professionalism, and knowledgeable. What more could you ask? The most valuable idea I learned and will immediately use is how to organize a workshop.”

C. Ray Dotson,
John L. Scott
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“Energetic, interactive, caring instructor. {{Instructor Development Workshop}. I knew she wanted me to become a better instructor. I learned training is much more effective than just knowledge. I know now how to teach a skill.”

Lani A. Kish,
Noble Real Estate referral
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I think many eyes were opened to a completely different way of training. {Instructor Development Workshop}. One team leader commented, “Awesome! I learned more in this class than anything I’ve attended in a while.” Every single attendee wants to have the class brought back so they can hone their new skills and so that more people in our region can attend. What a fantastic boost to our region’s team spirit! I think this comment from a team leader sums it all up… “The knowledge & skills are absolutely a must if we (KW) are going to continue to expand and heighten the level of training we do across the board. We need more fantastic trainers like Carla.”

Kathleen D. Pfister,
Regional Operations Manager North Texas/New Mexico Region Keller Williams Realty
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Carla, I just wanted to send you a quick note to once again express my gratitude for the information and skills that you have provided us with. I am very Thankful that we got connected and that we had the opportunity to have your knowledge and experience shared with us. As I said before if you ever need a referral please do not hesitate to pass out my information. Thanks again for everything,

John Binford,
Sales and Marketing, Stewart Title of Western Washington, Inc.
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Thank you for the wonderful training {Instructor Development Workshop} in Houston last week. Everyone had a mind-altering experience about how to approach being “real” trainers—you are wonderful to have so effectively lead such a strong-willed group of people. We look forward to the total implementation of Advantage.

Mark Willis,
Consultant, former CEO, Keller Williams Realty INternational
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Carla is an excellent instructor with unique and original content. Her distance learning course, Train the Trainer, was the perfect mix of information, guidance, and challenge. Following the tips and assignments in the class, by the end of the course I had translated my own original content into a workshop.

Melody Chambers, House Love Realty, Wa.
Designated Broker/Owner
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I wanted to let you know that your Instructor Development class was extremely helpful to me in becoming a certified instructor. Your hands on approach  in the planning, writing and delivery process of a class was easy to understand and implement, I can’t thank you enough! I am currently getting my feet wet with non clock hour, in-house training of our newest brokers and they seem to be enjoying and learning utilizing the tools you taught us! Thanks again!

David C. Huynh, GRI Managing Broker
Preview Properties, Skagit
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I would recommend this course {Instructor Development Workshop} to anyone serious about training adults.

Teresa Nye
Chicago Title Co.
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You simplified the complex in an understandable way, and increased retention of the material. Great Job!

Ron Sterling
Keller Williams Realty, Greater SEattle
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I would recommend this class {Train the Trainer} for anyone wanting to learn or certify as an instructor. The information flows and is in a recognizable order. You can see how all the sections of the class play out through this course. An excellent experience!

Steve Freeman
Designated Broker, Keller Williams Spokane